Crown Paints, part of The Hempel Group, is deepening its collaboration with XPO Logistics to transform its logistics and supply chain operations across the UK. The partnership has already delivered measurable improvements in efficiency, service reliability, and customer experience at Crown’s key warehousing hubs in Darwen, Lancashire, and Hull, Yorkshire.

Innovations include modernised picking and packing processes, a dynamic labour planning tool for smarter scheduling, and optimised warehouse space through collaboration with XPO’s wider network. These initiatives enhance responsiveness during peak periods, create fairer working conditions, and reduce overhead costs.

“Our partnership is delivering everything we expected and more”, said Laura Gillett, Logistics Manager at Crown Paints. “The pace, transparency, and collaboration we’ve experienced from XPO Logistics have been exceptional; they are an extension of our team. We’re proud of what we’ve accomplished together and excited about what we can achieve next.”

Dan Myers, Senior Vice President, Supply Chain – Europe, XPO Logistics, said, “This is a textbook example of how partnership, when built on shared values and aligned goals, can drive genuine transformation. From innovating operations to enhancing the customer journey, we’re proud of what we’ve achieved together with smarter logistics that deliver lasting impact.”

In a major development, the two companies have launched a dedicated e-commerce fulfilment solution, enabling customers to purchase directly from Crown Paints with fast, convenient home delivery. The move supports the company’s growth ambitions while significantly improving the end-to-end customer journey.