TVS Supply Chain Solutions (TVS SCS), a global leader in supply chain management, has secured a major one-year contract in collaboration with ETS Eurotel to deliver a large-scale telecommunications equipment upgrade across 1,000 retail sites in the UK, Ireland, Belgium, and the Netherlands.

The project, awarded by a leading health and wellness retailer with a strong European presence, involves the full replacement of in-store technology to enhance operational performance and elevate the customer experience. The scope includes the complete removal and installation of existing point-of-sale and back-office equipment across all locations.

TVS SCS will manage the end-to-end field engineering and technology exchange programme across all four countries, ensuring minimal disruption to store operations. ETS Eurotel, a long-standing partner, will provide the required parts and have them available onsite for the swap service.

Nick Foden, Operations Director at ETS Eurotel, commented:
“Partnering with TVS SCS on this significant pan-European programme allows us to combine our strengths and deliver real value for one of Europe’s most recognised retail brands. With our proven experience in supporting high-volume, multi-country technology deployments, we are well-positioned to ensure that this complex rollout is executed to the highest standards. Our field teams are fully equipped to deliver a smooth and consistent installation process, ensuring minimal disruption to store operations.”

This rollout is part of a wider digital transformation journey for the retailer, enabling stores to operate more efficiently while keeping pace with evolving consumer expectations. The project underscores TVS SCS’s ability to support technology change at scale, offering tailored, high-performance supply chain solutions across Europe.

Emlyn Vaughan, Business Development Manager at TVS SCS Technical Services, added:
“This project is a fantastic opportunity to showcase our ability to deliver precision-engineered solutions at scale. From the initial planning stages, we’ve worked closely with ETS to ensure a seamless transition for their retail partner. Our team’s focus on flexibility, speed, and cost-efficiency means we can meet the unique demands of a rollout spanning multiple countries without compromising on quality.”

The award further reinforces TVS SCS’s reputation as a trusted partner in the retail sector, delivering integrated logistics and technology solutions to support its clients’ growth and transformation agendas.