Global logistics leader GXO has announced the launch of GXO IQ, a groundbreaking intelligent logistics platform powered by agentic artificial intelligence. Designed to revolutionize warehouse management and supply chain execution, GXO IQ represents a major leap from automation to intelligent orchestration.

Developed by logistics professionals and technology experts, GXO IQ is a fully integrated logistics operating system that connects every phase of warehouse operations—from dock door to final mile. The platform is built on four tightly unified layers that process billions of data points, enabling real-time insights and seamless execution across the supply chain.

At the heart of GXO IQ lies a comprehensive data fabric formed from more than two decades of operational expertise. The system ingests and processes over 200 million data signals daily, capturing every aspect of warehouse activity—from pick and pack to returns and exceptions. This rich data lake allows GXO IQ to learn continuously, optimizing workflows and anticipating disruptions before they occur.

GXO IQ’s intelligence layer is powered by agentic AI—a cutting-edge form of artificial intelligence that not only responds to inputs but proactively drives decision-making. Unlike traditional AI models, agentic AI sets objectives, evaluates scenarios, and initiates actions. It doesn’t just answer questions—it asks the right ones and acts on the answers.

Agentic AI in Action:

• Pick Path Optimization: Evaluates up to 7.8 billion possibilities per run to streamline pick sequences by layout, weight, and efficiency—resulting in better pallet builds and reduced worker motion.
• Proactive Replenishment: Analyzes more than 120 million variables—including labor availability, inventory levels, and weather conditions—to ensure optimal stock positioning at all times.

Early results from GXO IQ trials have been impressive: a 22% boost in productivity across AI-orchestrated warehouse lanes at 30 pilot sites.

GXO IQ’s modular operations layer allows customers to deploy capabilities across inventory, order fulfillment, transportation, returns, and value-added services. Its customizable architecture accelerates go-to-market timelines while improving operational accuracy.

A real-time dashboard gives users instant access to performance metrics, workflow tools, and onboarding features—all synchronized across departments to eliminate manual interventions and enable faster decision-making.

Integral to the GXO IQ experience is GIL, a generative AI-powered logistics assistant embedded in the platform. GIL interprets data, surfaces actionable insights, and provides recommendations that users can implement directly. Whether forecasting demand spikes or identifying anomalies, GIL helps teams stay proactive and informed.

GXO partnered with technology giants including Google Cloud and Snowflake to ensure GXO IQ delivers cutting-edge performance. The result is a smarter, more responsive platform built to meet both current operational demands and future challenges.

As global supply chains grow more complex, GXO IQ positions GXO at the forefront of intelligent logistics, offering businesses a transformative tool to stay ahead in a rapidly evolving market.