Rohlig SUUS Logistics, a leading logistics operator in Central and Eastern Europe, has expanded its partnership with Hisense Europe by opening a dedicated 8,600 m² warehouse for household appliance and electronics spare parts in Warsaw. The facility provides end-to-end services, including storage, order picking, co-packing, and customs clearance, along with several tailored solutions to support business growth and operational efficiency.

The warehouse currently handles 7,000 SKUs, ranging from small screws to large refrigerator doors, with plans to expand stock to over 50,000 SKUs. It serves as a global distribution hub, shipping products to Europe, Asia, Australia, and North America, while supporting Hisense’s B2B and B2C operations. The facility also includes product photography for sales catalogs, quality inspections by on-site engineers, and full integration with SUUS, Hisense Europe, and logistics partners to ensure smooth inventory and order management.

Łukasz Lewicki, Business Development Director Contract Logistics at Rohlig SUUS Logistics, explains: “At SUUS, we specialize in client-specific logistics solutions, tailoring processes, services and warehouse setups to product and market requirements. This enables our clients to build a competitive advantage. In the new Hisense Europe distribution center, we manage a very broad range of spare parts — from small elements to large TV panels. To ensure efficient handling and faster order picking of such diverse items, we have created, among others, a ‘carton city,’ where spare parts are stored in bins according to their size: M, L and XL, with algorithms suggesting the optimal location.”

Łukasz Lewicki adds: “We are planning the further development of this project — from higher volumes to deeper process automation. That’s why, when designing this warehouse, we already took future growth into account to ensure that additional solutions can be implemented smoothly.”

Located in a logistics park near Warsaw with easy access to the S8 expressway, the warehouse enables fast international distribution. This new facility complements SUUS’s existing 50,000 m² Hisense warehouse in the same park, where the company provides warehousing, customs services, and full-truckload transport to Eastern European, Baltic, and Scandinavian markets. The partnership between Rohlig SUUS and Hisense Europe has been growing for over six years, continuously expanding the scope of logistics services provided.

Attila Gerzsei, Hisense Europe Group Customer Care Director, emphasizes: “Thanks to the rapid business growth of Hisense Europe, especially in the past five years, we decided to support the business with better customer service. The main element of this approach is a rapid spare parts supply. We decided to open a new professional location in Poland in cooperation with Rohlig SUUS Logistics in a strategic partnership. The journey started in November 2024 with in-house approval and after careful development we opened an amazing, almost 9,000 sqm facility.”